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PRODUCT INFORMATION

HALLMARK

Each piece is hallmarked in the Assay Office in Dublin Castle, this is our stamp of authenticity that everything is made in Ireland. If you grab a magnifying glass you can even see the tiny stamp of a lady sitting on a chair!

BESPOKE SIZES

Do you make bespoke sizes? Absolutely, we would love to make one of our pieces in just your size.

- A different necklace length is complimentary and will only add a couple of extra days onto our dispatch time, just add a message when you checkout letting us know what length you would like.

- A different bracelet length is complimentary and will only add a couple of extra days onto our dispatch time, just add a message when you checkout letting us know what length you would like.

- A bespoke ring size is €30 extra. It will take up to 8 weeks for your bespoke ring to be dispatched as we make your ring especially for you. If you need a bespoke size sooner do get in touch and we will do our best to have it ready for you.

RING SIZES

What ring sizes do you offer? We size our rings using the U.S. sizing system, the UK size is also listed on every listing. You can check your ring size from our specially designed ring sizing chart linked here.

WHAT RING SIZE SHOULD I BUY

If you are buying a Chupi ring as a gift and you aren't certain which size to order, we recommend a size US 7/ UK N, our most popular size and nearly always a perfect fit.

Still uncertain of what size you require? We offer a 100 day exchange & refund policy so if don’t get the perfect size you can exchange it.

ADJUSTABLE SIZES

How adjustable are your ring sizes? Several of our rings are designed to be adjustable in size. Not only does this mean you don’t have to worry about getting the correct size but in the case of rings you can change the finger you wear your ring on depending on your mood or outfit! To adjust the size gently squeeze the piece until it fits as desired, don’t be afraid to move the piece as they are made to be adjustable.

How adjustable are your bangle sizes? Several of our bracelets and bangles are designed to be adjustable in size.To adjust the size, gently squeeze the piece until it fits as desired, don’t be afraid to move the piece as they are made to be adjustable.

BESPOKE NECKLACE COMBINATIONS

We also create bespoke necklaces. In addition to our personalised initial disc necklaces we can also add a selection of charms of your choice from some of our favourite pieces. Additionally, we have a selection of special twig letters to make your bespoke necklace extra special. Please view the ‘Bespoke’ collection on our website

BESPOKE RINGS

Can you make me a ring from my design? Or remodel an existing ring? We design and produce two separate collections a year, Autumn/Winter & Spring/Summer so unfortunately we are not in a position to to make individual pieces. However, we would love to recommend our wonderful master goldsmith Janice Byrne.

GEMSTONES

What gemstones do we use? We use the sparkliest semi precious and precious gemstones which are cut to our exact specification in Istanbul and India.

PENDANT WITHOUT CHAIN

Can I get a pendant such as a heart without a chain? Yes we would love to make you a pendant to add to an existing necklace, to order a pendant without a chain please get in touch with us at care@chupi.com