Alt text

    The Chupi Upgrade Program

    Upgrade your favourite Chupi piece from our plated collection to a solid gold heirloom.

    Find out more

    Invest in an heirloom, upgrade to solid gold

    We believe in marking moments, making memories and passing on heirlooms. Our Upgrade Program turns your most cherished Chupi pieces from our plated collection into a sparkling solid gold heirloom to be treasured forever. Our solid jewellery is designed to last a lifetime, to carry your story on to the next generation.

    As part of our commitment to sustainability, we want to reduce our contribution to landfill and our use of new material sources. Once returned to us, your much loved plated piece will be melted down and recycled back into our supply chain or gifted to one of our incredible charity partners.

    Upgrade Calculator
    Alt text
    Alt text
    Alt text

    How does it work?

    Upgrade your favourite Chupi piece from our plated collection to a solid gold heirloom.

    1/4

    Check your piece’s eligibility

    Simply click the button below to use our Upgrade Calculator to assess your upgrade eligibility and cost.

    2/4

    Return your Chupi plated piece to us

    Once your upgrade’s eligibility has been confirmed, return your piece to us via post/courier or drop into our Flagship Store in Powerscourt Townhouse, Dublin 2. Your much loved plated Chupi piece will be melted down and recycled back into our supply chain or re-worked and gifted to one of our wonderful charity partners.

    3/4

    Pay your upgrade balance

    Pay the balance of your upgrade. Your plated piece’s value will be deducted from the cost of upgrading to the solid gold equivalent.

    4/4

    Receive Your Solid Gold Upgrade

    Your sparkling solid gold piece will be shipped to you complimentary via DHL. Your piece will arrive beautifully wrapped in our signature blush pink Chupi packaging.

    START MY UPGRADE
    Sustainability is at the heart of what we do. When we make a solid gold ring we know it will be around for hundreds of years to come, an heirloom that will pass down through the generations.

    Chupi Sweetman Founder & CEO

    Alt text

    Why invest in solid gold?

    The obvious difference between solid gold and gold plated is the lifetime guarantee. When you upgrade your plated piece to a solid gold piece from Chupi you have not only a tiny piece of our beautiful island, but a future heirloom that will become part of your story and last forever.

    Solid gold is highly valued because it doesn’t fade or tarnish and will continue to hold its value over time. Solid gold is remarkably robust, we have all seen our grandmother’s rings, they’re still perfect after a lifetime’s wear.

    Upgrade Calculator

    Our Charity Partner
    Dress for Success Dublin

    Chupi has teamed up with the incredible Dress for Success Dublin, that provides women with the clothing, skills and confidence needed to succeed in the workplace. Their services include: professional styling clinics, a career centre, mentoring programmes and ongoing career support. As part of the Chupi Upgrade Program, a percentage of your returned pieces will be gifted to this incredible charity, giving your piece a wonderful new home and empowering another woman.

    Learn More
    Dress for Success Logo

    Frequently Asked Questions

    Read the Upgrade Programme terms and conditions or click here to use our Upgrade Calculator to assess your upgrade eligibility and cost.

    What is the Chupi Upgrade Program? At Chupi, we believe in marking moments, making memories and passing on heirlooms. Our Upgrade Program turns your most loved Chupi piece from our plated collection into a sparkling solid gold heirloom to be treasured forever. Our solid jewellery is designed to last a lifetime, to carry on your story to the next generation. How does the Chupi Upgrade Program work? Upgrading your plated Chupi piece couldn’t be easier!
    1. Use our Upgrade Calculator to assess your upgrade eligibility and cost.
    2. Once your upgrade’s eligibility has been confirmed, return your piece to us via registered post or courier to: Chupi Customer Care, Atrium, Top Floor, Powerscourt Townhouse, 59 William Street South, Dublin 2, D02 XK53, Ireland or drop into our Flagship Store in Powerscourt Townhouse, Dublin 2. Your much loved plated Chupi piece will be melted down and recycled back into our supply chain or re-worked and gifted to one of our wonderful charity partners.
    3. Pay the balance of your upgrade. Your plated piece’s value will be deducted from the cost of upgrading to the solid gold equivalent.
    4. Your sparkling solid gold piece will be shipped to you complimentary via DHL. Your piece will arrive beautifully wrapped in our signature blush pink Chupi packaging or choose our minimal packaging option.

    Sustainabilty

    Why Upgrade my Chupi plated piece? When you upgrade your plated piece to a solid gold piece from Chupi you not only have a tiny piece of our beautiful island, but a future heirloom that will become part of your story and last forever. The difference between solid gold and gold plated is the lifetime guarantee. Solid gold is highly valued because it doesn’t fade or tarnish and will continue to hold its value over time. Solid gold is remarkably robust, we have all seen our grandmother’s rings, they are still perfect after a lifetime’s wear. As part of our commitment to sustainability, we want to reduce our contribution to landfill and our use of new material sources. Once returned to us, your much loved plated piece will be melted down and recycled back into our supply chain or gifted to one of our incredible charity partners.

    Pieces

    Where does my much loved plated Chupi piece go after I upgrade it? We understand the incredible sentimental value of your much loved Chupi plated piece and can assure you it will find a wonderful new home. Your returned piece will either be melted down and recycled back into our supply chain or replated and gifted to one of our wonderful charity partners. Does my Chupi plated piece need to be in perfect condition to be eligible for an upgrade? No, we hope you have worn and loved your piece and completely understand that it may not be in perfect condition. Find out more here. My piece is an older Chupi piece and no longer available online or instore, can I still upgrade it? Potentially yes! Jewellery that is no longer part of our current collection will be assessed on an individual basis. Find out more here. If you own an older piece of Chupi jewellery that is no longer in our collection we may be able to offer up to €100 credit towards your solid gold piece. I have a plated piece of jewellery from another brand that I’d like to upgrade, can I do this? Unfortunately not. Upgrades are only available on Chupi jewellery. I have a silver Chupi piece can I upgrade it to white gold? Yes! Whether your Chupi piece is gold plated or silver we would love to upgrade it to solid gold or solid white gold for you. Can I combine multiple Chupi pieces for one solid gold upgrade? The Chupi Upgrade Program is designed for upgrading your most loved plated piece into a solid gold heirloom, like the ring you chose to celebrate your promotion. For this reason, you can only upgrade one gold plated or silver piece to your new solid gold piece.

    Orders

    How long will it take to process it my upgrade? While we always work hard to deliver your beautiful Chupi piece within 48 hours, each piece is handmade with love, and in cases of high demand or special custom made castings your piece may take up to 6-8 weeks to be cast, set, sized polished and finished to perfection by our master craftspeople in Ireland. Therefore, your upgrade will take up to 6-8 weeks to be shipped from when we receive your Chupi plated piece and upgrade payment. How do I track my upgrade order? Once we have received your plated Chupi piece and upgrade payment, you can expect your upgrade to be shipped to you within 6-8 weeks. You will receive an email once your upgrade has been shipped so you can track its shipping progress with our delivery partner DHL.

    Returns & Shipping

    Can I return my Chupi Upgrade We offer 100 days returns on our Chupi pieces and all our solid gold jewellery includes warranty and repairs. Find out more here. What is the cost of shipping for my new upgrade? Your new solid gold Chupi piece will be shipped to you for free anywhere in the world via DHL. We offer complimentary tracked shipping with all Chupi solid gold pieces. When returning your old Chupi plated piece to us via post to upgrade it, this cost will be covered by you however. Upgrades returned to us via a Postal/ courier should be sent using a trackable service, unfortunately Chupi does not take responsibility for items that are lost in transit.

    Terms & Conditions

    Click here for the full terms and conditions

    Terms & Conditions

    - Taking into consideration the terms and conditions outlined below, The Chupi Upgrade Program offers the full value of the piece as listed on our website at the time of Upgrade will be deducted from the value of the solid gold piece.

    - The time of upgrade will be when your Gold plated piece has been received in the Chupi studio or our flagship store in Atrium.

    - Jewellery that is no longer part of our current collection will be assessed on an individual basis. Complete our upgrade form and we will let you know if your piece is eligible for The Chupi Upgrade Program.

    - If you own an older piece of Chupi jewellery that is no longer in our collection we may be able to offer up to €100 credit towards your solid gold piece.

    - For damaged or broken Chupi pieces we may be able to offer €50 credit towards your solid gold piece. Please complete our upgrade form.

    - Some pieces within our collection such as 13 Leaves Necklace are not suitable for solid gold upgrade, in these cases we are able to offer an upgrade to a different solid gold piece.

    - In some cases pieces brought into store/ sent to the studio for upgrade may have to be sent back for further assessment.

    - All Gemstone rings will need a full assessment in studio to insure the gemstone is suitable to be transferred to a new setting.

    - The Chupi Upgrade Program cannot be used in conjunction with a discount code

    - The Chupi Upgrade Program cannot be used in conjunction with any other promotions.

    - The Chupi Upgrade Program only applies to Chupi jewellery.

    - The Chupi Upgrade Program is only available online or in our flagship store Atrium.

    - All decisions on eligibility for the Chupi Upgrade Program rest solely with Chupi.

    - Upgrades returned to Chupi via a Postal/ courier should be sent using a trackable service, unfortunately Chupi does not take responsibility for items that are lost in transit.

    Sorry, something went wrong with the connection. Please try again or feel free to email us about upgrades.

    Upgrade Calculator

    Find your plated piece

    Product Type
    Product Material
    image of Gold Plated Your North Star Necklace

    Gold Plated Your North Star Necklace

    Upgrade

    image of Gold Plated Hawthorn Twig Infinity Double Circle Necklace

    Gold Plated Hawthorn Twig Infinity Double Circle Necklace

    Upgrade

    image of Gold Plated Love Heart Ring

    Gold Plated Love Heart Ring

    Upgrade

    image of Gold Plated Worth Your Weight in Gold Farthing Coin Necklace

    Gold Plated Worth Your Weight in Gold Farthing Coin Necklace

    Upgrade

    image of Gold Plated We Are All Made Of Stars Star Sign Necklace

    Gold Plated We Are All Made Of Stars Star Sign Necklace

    Upgrade

    image of Gold Plated Midi Disc Initial Necklace with Two Discs

    Gold Plated Midi Disc Initial Necklace with Two Discs

    Upgrade

    image of Gold Plated Midi Disc Initial Necklace with Three Discs

    Gold Plated Midi Disc Initial Necklace with Three Discs

    Upgrade

    image of Gold Plated I Can Fly Swan Feather Ring

    Gold Plated I Can Fly Swan Feather Ring

    Upgrade

    image of Hawthorn Twig Infinity Double Circle Necklace in Silver

    Hawthorn Twig Infinity Double Circle Necklace in Silver

    Upgrade

    image of Gold Plated Reach for the Stars Necklace Topaz

    Gold Plated Reach for the Stars Necklace Topaz

    Upgrade

    image of Gold Plated I'd Be Lost Without You Necklace

    Gold Plated I'd Be Lost Without You Necklace

    Upgrade

    image of Love Heart Ring in Silver

    Love Heart Ring in Silver

    Upgrade

    image of Gold Plated We Are Twice As Strong Together Ring

    Gold Plated We Are Twice As Strong Together Ring

    Upgrade

    image of Your North Star Necklace in Silver

    Your North Star Necklace in Silver

    Upgrade

    image of I Can Fly Swan Feather Ring in Silver

    I Can Fly Swan Feather Ring in Silver

    Upgrade

    image of Silver Midi Disc Initial Necklace with Three Discs

    Silver Midi Disc Initial Necklace with Three Discs

    Upgrade

    image of Gold Plated Hawthorn Twig Midi Hoop Earrings

    Gold Plated Hawthorn Twig Midi Hoop Earrings

    Upgrade

    image of Gold Plated Midi Disc Initial Necklace

    Gold Plated Midi Disc Initial Necklace

    Upgrade

    image of Silver Midi Disc Initial Necklace with Two Discs

    Silver Midi Disc Initial Necklace with Two Discs

    Upgrade

    image of We Are Twice As Strong Together Ring in Silver

    We Are Twice As Strong Together Ring in Silver

    Upgrade

    image of Gold Plated Midi Disc Initial Necklace with Four Discs

    Gold Plated Midi Disc Initial Necklace with Four Discs

    Upgrade

    image of Worth Your Weight in Gold Farthing Coin Necklace in Silver

    Worth Your Weight in Gold Farthing Coin Necklace in Silver

    Upgrade

    image of Gold Plated Hawthorn Twig Tiny Hoop Earrings

    Gold Plated Hawthorn Twig Tiny Hoop Earrings

    Upgrade

    image of Reach for the Stars Necklace Topaz in Silver

    Reach for the Stars Necklace Topaz in Silver

    Upgrade

    image of I'd Be Lost Without You Necklace in Silver

    I'd Be Lost Without You Necklace in Silver

    Upgrade

    image of Gold Plated I'd Be Lost Without You Stud Earrings

    Gold Plated I'd Be Lost Without You Stud Earrings

    Upgrade

    image of We Are All Made Of Stars Star Sign Necklace in Silver

    We Are All Made Of Stars Star Sign Necklace in Silver

    Upgrade

    image of Silver Midi Disc Initial Necklace

    Silver Midi Disc Initial Necklace

    Upgrade

    image of I'd Be Lost Without You Stud Earrings in Silver

    I'd Be Lost Without You Stud Earrings in Silver

    Upgrade

    image of Silver Midi Disc Initial Necklace with Four Discs

    Silver Midi Disc Initial Necklace with Four Discs

    Upgrade

    Upgrade to

    If your plated piece is in suitable condition, we’re willing to deduct up to off the price of the solid gold equivalent of this piece.
    Don’t worry if your plated piece is from an older Chupi collection and no longer available! As long as it’s in good condition, we will give you off the price of your next solid gold purchase.

    Amount quoted may vary due to currency fluctuations

    Terms & Conditions apply

    Upgrade To

    How would you describe the condition of your plated piece?

    We love that you wear your piece everyday and expect some general wear and tear. However, if your plated piece is completely broken, we offer a flat value of €50 toward its solid gold equivalent.

    Amount quoted may vary due to currency fluctuations

    Terms & Conditions apply

    Upgrade To

    If your piece is in perfect condition, you’ll receive the maximum upgrade discount. Here’s what an upgrade to the solid gold equivalent will cost.

    We’re delighted to hear that you loved your plated piece so much. Here’s what an upgrade to the solid gold equivalent will cost.

    If your piece is completely broken, you can still upgrade. Here’s what an upgrade to the solid gold equivalent will cost.

    If your piece is in perfect condition, you’ll receive the maximum upgrade discount of off your next solid gold purchase.

    We’re delighted to hear that you loved your plated piece so much. You'll recieve the maximum upgrade discount of off your next solid gold purchase.

    If your piece is completely broken, you can still upgrade. You'll get off your next solid gold purchase when you trade in a broken piece.

    00 00
    00

    Amount quoted may vary due to currency fluctuations

    Terms & Conditions apply

    How would you like to get your old piece to us?

    We process all of our upgrades through our studio, so it might take a few weeks to get your solid piece to you


    or


    Please fill out a few details so we can upgrade your piece

    There are input fields that need to be filled in above!

    What's next?

    Please return your piece via registered post to the address below. You don’t have to send us the packaging of your original piece, just make sure that it’s securely packaged.

    Chupi Customer Care,
    ATRIUM, Top Floor,
    Powerscourt Townhouse Centre,
    59 William St. South,
    Dublin 2,
    D02 XK53

    Include this unique ID on a note with the piece so we know it's you!

    Once we receive your piece, we will send you a link so you can order and pay for your new upgraded solid gold Chupi piece.

    What's next?

    Pop into our Flagship store in Dublin and speak to our jewellery consultants about upgrading your piece.

    ATRIUM, Top Floor,
    Powerscourt Townhouse Centre,
    59 William St. South,
    Dublin 2,
    D02 XK53
    Find us on maps

    Once we receive your piece, we will send you a link so you can order and pay for your new upgraded solid gold Chupi piece.

    Ordering your Chupi piece from the USA is now even simpler